Improvement of the energy sector billing system
In March 2023, Asseco Lithuania signed a contract with the smart energy solutions company Ignitis for a continuous maintenance and development of the Billing information system and its copy. Ignitis is the largest electricity and gas supplier in Lithuania, providing all the most important energy services to more than 1.6 million residents of Lithuania.
The information system includes functionalities of accounting of electricity customers, services, tariffs, contracts and energy produced by the electricity-producing consumers. The billing system is used by the banks, payment and debt collection partners of Ignitis.
The aim of the ongoing project is to improve the billing system, a quality of customer service and ensure business continuity of the Ignitis group. The contract covers support of the billing system, which includes consulting services, troubleshooting of the system, as well as system development, including system improvement and change services according to individual orders. System modifications help to promptly react to changes in the field of energy and to ensure the continuous business of Ignitis.
The contract will be executed until March 2026.